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Virtual assistants for business

AI that handles
repetitive tasks
in your business.

We build virtual assistants for customer service, document workflows and moving information between your business tools.

Tell us about a task ↗See how it works ↓
We start with one task
CUSTOMER SERVICEDOCUMENTSSALESOPERATIONS
Example: customer questionAssistant is working
1

CustomerSends a question

2

AI assistantFinds the right answer

3

ResultReplies or asks a person to decide

The key principleYou set the rules. AI performs the task.

02 / What is an AI agent?

A virtual assistant
for a specific task.

An AI agent is a virtual assistant designed for a specific task. It can answer customers, organise documents, prepare reports or perform repetitive actions in business systems.

Works within clear rulesagreed with your team
Uses company knowledgedocuments, history and relevant data
Asks a personwhen judgement or a decision is needed
See practical examples ↓
03 / Practical examples

A simple task.
A clear result.

We choose one repetitive job the assistant can take over without making everyday operations more complicated.

01CUSTOMER CONTACT

Customer service

The assistant answers questions, gathers the required information and routes the case to the right person.

  • Offer questions
  • Data collection
  • Human handover
02OFFICE WORK

Documents and tasks

The assistant organises information and prepares the materials your team needs for the next step.

  • Document organisation
  • Summary preparation
  • Task follow-up
03INFORMATION FLOW

Connected tools

The assistant moves data between email, forms, your CRM and documents — without manual copying.

  • Email and forms
  • CRM and customer data
  • Documents and reports
04AI VISIBILITY

Website AI Ready

We check whether your website is clear, trustworthy and ready to be discovered by search engines and AI agents — without promising rankings.

  • Indexing and crawlers
  • Structured data
  • Agent-readable content
04 / Which companies and processes?

Where work
keeps repeating.

The best first step is a task with clear rules that takes time and comes back regularly.

01

Service businesses

Customer enquiries, appointment booking, replies and offer preparation.

02

Sales and e-commerce

Lead qualification, product information and follow-ups after a conversation.

03

Offices and administration

Documents, summaries, data entry and repetitive administrative work.

04

Operations teams

Order handling, status checks and moving information between systems.

05 / How we work

From an idea to a working
AI assistant.

We start small, test the result on a real task and only then expand the solution.

  1. 01

    Understand the problem

    We select the task, goal and information needed to do the work.

    Discovery
  2. 02

    Build a pilot

    We test the solution on one real example.

    Test
  3. 03

    Launch the solution

    We connect the required tools and define the operating rules.

    Launch
  4. 04

    Develop it further

    We measure the result and add more tasks when it makes sense.

    Growth

06 / Contact

Show us the task.
We will tell you if AI can help.

A short conversation is enough to choose a good first step and estimate how much time you can recover.

Or email us directly: kontakt@orlanlab.pl